Marketing Manager, Customer Experience Management

Location : City Stratford, London
ID
2020-1667
# of Openings
1
Post End Date
19/7/2020
Type
Permanent, Full-Time

Details

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.

 

Vision

To be the driving force behind the world’s most meaningful customer experiences.

 

Mission 

Together, we focus on delivering solutions that create relevant and personalized interactions.

 

Values

Empowerment, Passion, Inspiration, Community. “Be epic. Together”

 

Position Summary

 

Reporting to the VP of Marketing this role, will suit a persuasive and collaborative Marketing Manager seeking to further develop their marketing skills and grow professionally, while working in a fun, stimulating and supportive environment. We are looking for a well-rounded marketer with experience using marketing automation tools like Salesforce/Pardot. 

 

Key Accountabilities

  • Build and execute annual demand generation plans to meet marketing KPIs.

  • Support the demand generation activities that will include (but not be limited to) online, webinars, content marketing and social media.

  • Support the development of content and copy for marketing collateral (case studies, brochures, web content, thought leadership)

  • Support with event logistics for all UK events

  • Manage the UK budget in Allocadia and submit invoices

  • Salesforce/Pardot administration for a variety of tasks including manage the lead management queue

Knowledge, Skills and Experience

 

Essential

  • Fluent English.
  • Experience in a B2B demand generation focused software organisation. Prior experience of marketing enterprise solutions is a bonus.
  • Experience in Customer Relationship Management (CRM) systems, marketing automation and tracking tools.
  • Experience in managing and planning events and exhibitions.
  • Experience in managing social media campaigns.
  • Excellent communicator and creative thinker.
  • Strong track record at end-to-end campaign execution and delivering results.

Desirable

  • Experience with data analysis, proficiency with Excel.
  • Strong project management skills.
  • Passion for working closely with sales.

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