Product Manager, Quadient Parcel Locker Solutions

Location : City Stratford, London
ID
2020-1682
# of Openings
1
Post End Date
30/9/2020
Type
Permanent, Full-Time

Details

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.

 

Vision

To be the driving force behind the world’s most meaningful customer experiences.

 

Mission

Together, we focus on delivering solutions that create relevant and personalized interactions.

 

Values

Empowerment, Passion, Inspiration, Community. “Be epic. Together”

 

Quadient automated parcel locker systems enable our customers to securely load, store and distribute large volumes of both inbound and outbound parcels. The easy-to-use interface allows our customers to track each parcel’s journey and then notify recipients of the arrival of their parcel. Pickup and Drop Off takes only seconds and lockers are accessible 24/7, meaning no more missed deliveries and fewer journeys for parcel carriers which in turn reduces CO2 and Particulate emissions, improving air quality and easing congestion in our urban areas.

 

Globally, the PackCity brand is growing fast and we now manage over 11,000 automated parcel locker locations across five key sectors – residential (private multi-unit blocks, housing association and gated communities), higher education, large Corporate, Mail carriers and retail outlets. 

 

Due to growth we have an exciting new career opportunity for a Product Manager to drive the development of products to meet customer requirements and to differentiate from the competitors to acheive a market leading position. The product manager will collaborate with the R&D, program management and product marketing teams ensuring overall performance is met.

 

This newly created position would suit a self-starting, technically oriented Product Manager  with strong communication skills who is confident forging collaborative relationships both with Parcel Solution team members and customers across different divisions and geographies.  

 

Package

We are offering a very attractive Salary and Benefits package commensurate with the seniority and required experience for this role. 

 

Location:

 

Remote / Europe

This is a remote position which can be based anywhere in Europe. Occasional travel and visits to offices will be required.

  

Reporting to the Vice President of Global Product Strategy & Management, this role will have full accountability for:

 

Market and Customer requirements

  • Analysis of market trends and potential for Quadient
  • Drive market surveys
  • Ensure detailed market assessment
  • Collect customer requirements

Competitive Analysis

  • Ensure detailed competitive product analysis

Product Roadmap

  • Define and manage the product road map (Priority, planning) with inputs from countries/GTM/R&D) in order to maximize the value for the Parcel Locker products accross verticals & geographies
  • Make creative recommendation to expand product base and vision
  • Define the specifications of the expected product, produce and review product requirements documents
  • Drive the development of the product and validate the R&D Opex by product.
  • Ensure products and releases are launched correctly and on schedule.

 

Business Plan

  • Define the business plan for each product of the portfolio.

 

Content

  • Provide marketing materials to highlight the value prop and focus on key messages.
  • Provide Go To Market materials and appropriate training of the sales force on product new features

 

IP Strategy

  • Define strategy related to IP.

 

Innovation

  • Promote innovations and identify those that offer the expected materiality.

 

Skills, Experience & Education 

  • Proven track record as a Product Manager 
  • Agile Methodology and prior experience of iterative development practices
  • Understanding of or prior exposure to Hardware research & Development
  • Well honed organisation and prioritisation skills
  • Experience in product lifecycle management
  • Background in software development and program management
  • Familiarity with agile framework
  • Organizational and leadership abilities
  • Excellent communication skills
  • Problem-solving attitude
  • Project management experience with drive, authority and gravitas
  • International experience (Europe, US required, Asia a plus)
  • Ability to work cross-functionally and obtain consensus
  • Sense of urgency, action and results
  • Empathy
  • Able to communicate effectively in both French and English

 

Location:

 

Remote / Europe 

This is a remote position which can be based anywhere in Europe. Occasional travel and visits to offices will be required. 

 

Quadient offers a wide range of benefits including:

  • Agile/flexible working with family friendly policies
  • Generous benefits and pension schemes
  • Discount vouchers, cycle to work schemes and interest free season ticket loans
  • Employee assistance programme and regular wellbeing initiatives
  • Excellent recognition (incentive trips and award schemes)

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