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Location Stratford, London
The Digital Solutions Delivery Team Project Manager role will be responsible for coordinating people and processes to ensure projects are successfully delivered on time within scope and budget. The Project Manager will work with key business stakeholders, functional users and the  Digital organization to manage projects of various sizes.  This includes managing all steps of a standard system development lifecycle, including: preparing a project charter, define, document and implement business process and systems solutions, managing the development effort, testing, and deployment planning.   In this role, the candidate will be required to independently manage key projects from initiation to completion. As a key member of the Digital Solutions Delivery Project Management Team this candidate will work globally with business and IT stakeholders driving system, data and process enhancements to achieve operational excellence, high data quality and support a customer-centric business strategy.     - Manages Various size projects successfully from initiation to completion, including scope, resources and timeline. - Coordinate internal resources and third parties for successful execution of the project. - Develop project scopes and objectivs involved relevant stakeholders - ensure resource availability and allocation - Develop required project documentation including project plans, risk and issue logs, status report cards, reporting and more - Measure project performance - Creates and executes project work plans and other project management deliverables. - Manages change in project scope,  schedule and costs and communicates to stakeholders - Reviews deliverables prepared by team and ensures sign-off by stakeholders. - Effectively applies our methodology and enforces project standards. - Prepares for engagement reviews and quality assurance procedures. - Minimizes our exposure and risk on project. - Ensures project documents are complete, current, and stored appropriately.
ID
2020-1694
Location Loughton
Job Description: - Perform product verification to ensure that all products conform to quality standards. - Review, improve and undertake all essential quality activity within assembly, end of line product verification, finishing, packing and parts production. - Analyse and report on the results of quality control tests to ensure that the products remain within specification. - Resolve non-conforming product issues and define interim and long-term measures to prevent re-occurrence. - Create and maintain written documentation such as build notes, working instructions, verification lists, control checklists, in line with standard operating procedures. - Ensure the accuracy and traceability of all works orders throughout. - Conduct and promote continuous improvement, lean activities and best practice with a view to improving the quality of products, processes and services. - Maintain inspection facilities and equipment to a high standard, including calibration control.   Skills, Knowledge and Experience:   Essential: - An Engineering qualification, minimum of level 4 BTEC in Quality, or relevant discipline. - Good knowledge of Assembly and Final Inspection of Electro-Mechanical Products. - Able to read and understand engineering drawings and electrical diagrams. - Practical knowledge of modern Quality processes (Six-Sigma, PDCA, SPC, etc.) Desirable: - Experience in a similar role, preferably within an Automotive or Manufacturing background - Good understanding of Mechanical and Electrical Engineering - Knowledge of Lean Manufacturing techniques   Personal Attributes: - Effective team player with a flexible and adaptable attitude. - Possessing good documentation and reporting skills with attention to detail. - Able to focus on tasks until completion, with high personal standards for quality of work. - Innovative and keen to learn, with a desire for continuous improvement.        
ID
2020-1687
Salary
£22,000 - £26,000
Location Stratford, London
Reporting to the Head of Solutions Marketing this role is responsible for: - Support the Head of Solutions Marketing to implement UKI product marketing strategy that drives local sales of all products - Updating content managed by the Product Team (Price List, Promotion guides) - Support the Product Management team - with delivery of Quadient UKI events (e.g. Open Houses, Sales and Marketing Roadshows). - Support UK product launches and enhancements (Coached/managed by the relevant product owner) - Ensure changes required by Product Managers for customer facing content is progressed through the UKI Communications team (customer facing and sales tools) - Maintaining and updating performance of the UKI Marketing activities as per the FY20 plan - Regular competition analysis steered by the Product Managers - Work with the Head of Solutions Marketing to support the Sales team queries  
ID
2020-1686
Salary
£24,000 + performance bonus
The purpose of this new role, reporting to the UK Director of Sales Enablement is to support accelerated transformation of Quadient’s UK’s solution sales capabilities and results.  As the Quadient range of Business Process Automation solutions continues to evolve we are looking for an enablement professional that has proven experience developing sales talent within fast moving, software (SaaS) sales environments.   Success will be measured on this person’s ability to work shoulder to shoulder with the UK sales community, ensuring they possess the capability to drive new and existing customer adoption of Quadient’s BPA solutions. Responsible for accelerating performance with an established range of solutions, the successful candidate will also play a key role when bringing new solutions to market, building out sales strategies, and educating the sales teams appropriately. This individual is as comfortable working with and developing sales leaders as they are with direct sales professionals. The successful candidate will support the national sales enablement function providing training, consultation, and coaching services.  They are specialists in demonstrating and developing the behaviours required to manage complex, multi stakeholder, software sales.  In support of our continued evolution, candidates with relevant experience within organisations that provide SaaS solutions to accounts payable and receivable functions will be viewed favourably.   Key Responsibilities - Design, develop and deliver clear training development programmes that deliver the required capability, process, skills, and behaviours to fast track improved productivity with our emerging software solutions teams. - Provide subject matter expertise and domain experiences relevant to the functions of an accounts payable/receivable department. - Leveraging multiple modalities to train, guide, coach and certify (Live Training, eLearning, Virtual Training, distance coaching, continuous assessment, etc.) - Creation of practical sales guides and playbooks through close collaboration with sales training and front-line managers. - Build innovative ways to increasing learning whilst driving down development costs and reliance on traditional training services. - Development of the product training curriculum, establishment of assessments and certifications, and develop trainings that drive higher levels of capability. - Adoption and evolution of our common sales language, curricula, and methodology in line with solution specialism. - Works closely with frontline sales managers and sales leadership and team in designing and executing effective management disciplines to drive BPA sales. - Partner effectively with Product, Marketing and Services organisations on critical internal events, such as Sales Summit Kickoff, pre-sales requirements, etc… the primary objective is to ensure exceptional sales performance. - Collaborate across the business, leveraging appropriate support to deliver meaningful, relevant, well-rounded, real-time training. - Support onboarding programme, training new hires and existing personal to improve ramp up time and exceed proficiency and productivity expectation of emerging software solutions. - Provide real time feedback from the field and our customers, providing insights and strategic alignment to relevant internal stakeholders across the Quadient team. - Regular observation of cross-functional teams to ascertain relevant training content - Regular collaboration with pre-sales and professional services resource to align and promote correct and productive engagement from sales, pro-services, and the customer. - Definition and sharing of best practices through on-boarding and ongoing educational programs related to repeatable customer success studies. - Exercise intellectual curiosity and desire to seek outside advice from external blogs, groups, networks on how to best and most effectively train sales organisations. The role’s primary objective is to ensure that our Sales teams have the knowledge and tools and leverage our value-based sales methodology consultative techniques to demonstrate value, overcome objections and generate BPA revenue for the business. Therefore, the following skill set is critical to success of the role: Required Experience and Skill set - 3-5 years of direct experience in Sales Enablement and/or Sales Training required. Past experience selling B2B solutions and/or managing B2B sales teams in SaaS, accounting automation software market preferred. May accept less experience with verifiable proof of delivering business outcomes (increased velocity, win-rates, decreased ramp-up time, etc…) - Demonstrable understanding of modern, complex sales methodologies, sales process, behaviours, and buyer’s journey alignment and how to educate on these subjects. - Extensive knowledge of sales training best practices (analysis, instructional design, delivery, implementation, and evaluation). - Proven track record of training how to sell software solutions, navigate complex client organisations and implement appropriate management disciplines - A deep, technical understanding of technology concepts such as Cloud, Integration, SaaS Strongly preferred - In-depth working knowledge of accounts payable and receivable processes and challenges, ideally having worked with organisations offering software solutions into this space. - Ability to lead the creation and deployment of appropriate training, content, sales messaging, processes, practices, forms, and tools to support the sales force. - Working knowledge of sales enablement technologies, processes, and best practices. - Extensive knowledge of sales management best practices, including pipeline management and developmental sales coaching. - Highly developed training, presentation, listening and written communication skills with the ability to author and deliver relevant training material and programmes - Strong Interpersonal skills and experienced coach. Ability to consult, motivate and inspire others to achieve challenging goals through leading by example. - Highly organized and skilled at project management, able to manage projects from concept to completion prioritising efforts based on the activities that will receive the greatest return. - Embraces efficiency, is innovative, creative and has enthusiasm for learning. - Ability to collaborate with many different teams and personalities. must be persuasive enough to align multiple parties behind one vision, and confident enough to ensure the execution follows through. Previous leadership experience will be a plus. - Clear commercial focus the ability to focus on the bottom line, understanding the impact of all actions on the business - Proven track record of performance consulting. Aligning capabilities to deliver strategy, identifying capabilities and required levels, addressing gaps and evaluating impact. - Possess a collaborative style of working, achieve required peer buy-in, whilst being target driven and perform a variety of complex tasks at pace, often with ambiguity and with peer buy-in required - Strategic, data-driven thinker. As this role is driven and measured by sales performance this candidate must be incredibly data curious and data driven in the results produced - A fast-thinking, high-energy individual with a sense of humour and ability to work with a wide range of personalities will thrive in this role.
ID
2020-1685
Location Stratford, London
About Quadient Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.   Vision To be the driving force behind the world’s most meaningful customer experiences.   Mission Together, we focus on delivering solutions that create relevant and personalized interactions.   Values Empowerment, Passion, Inspiration, Community. “Be epic. Together”   About Quadient Quadient is the driving force behind the world’s most meanin gful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.  We pride ourselves on our innovation, our customer satisfaction levels and our consistently high levels of employee engagement. Location:  Remote / London / Paris This is a remote position which can be based in the the UK or France  Occasional travel and visits to offices will be required.  Fluency in written and spoken French and English language is essential   Position Summary Reporting to the Group Legal Director and collaborating with the entire Quadient legal team, The Paralegal is responsible for the following: Key Responsibilities - Participation in the preparation and monitoring of the Quadient board of directors - Participation in the development of the reference document - Monitoring and management of Quadient subsidiaries - Management of corporate social responsibility initiatives.  - Management of directors' mandates - Management of organizational charts of group companies - Drafting of intra-group agreements - Monitoring of delegations of authority matrices  - Legal watch: company law and governance - Brand management Skills, Experience & QualificationsQualifications - A minimum of 5 years of experience as a Paralegal gained with an international company which is listed on the France stock exchange.   - Fluency in written and spoken French and English language is essential - Willingness to learn, working closely with Group Legal Director and legal team.  - Solutions orientated able to deliver solutions with miniminimal support. - Thorough, rigorous, detailed oriented, autonomous, resourceful, resilient, team spirited.
ID
2020-1683
Location Stratford, London
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.   Vision To be the driving force behind the world’s most meaningful customer experiences.   Mission Together, we focus on delivering solutions that create relevant and personalized interactions.   Values Empowerment, Passion, Inspiration, Community. “Be epic. Together”   Quadient automated parcel locker systems enable our customers to securely load, store and distribute large volumes of both inbound and outbound parcels. The easy-to-use interface allows our customers to track each parcel’s journey and then notify recipients of the arrival of their parcel. Pickup and Drop Off takes only seconds and lockers are accessible 24/7, meaning no more missed deliveries and fewer journeys for parcel carriers which in turn reduces CO2 and Particulate emissions, improving air quality and easing congestion in our urban areas.   Globally, the PackCity brand is growing fast and we now manage over 11,000 automated parcel locker locations across five key sectors – residential (private multi-unit blocks, housing association and gated communities), higher education, large Corporate, Mail carriers and retail outlets.    Due to growth we have an exciting new career opportunity for a Product Manager to drive the development of products to meet customer requirements and to differentiate from the competitors to acheive a market leading position. The product manager will collaborate with the R&D, program management and product marketing teams ensuring overall performance is met.   This newly created position would suit a self-starting, technically oriented Product Manager  with strong communication skills who is confident forging collaborative relationships both with Parcel Solution team members and customers across different divisions and geographies.     Package We are offering a very attractive Salary and Benefits package commensurate with the seniority and required experience for this role.    Location:   Remote / Europe This is a remote position which can be based anywhere in Europe. Occasional travel and visits to offices will be required.    Reporting to the Vice President of Global Product Strategy & Management, this role will have full accountability for:   Market and Customer requirements - Analysis of market trends and potential for Quadient - Drive market surveys - Ensure detailed market assessment - Collect customer requirements Competitive Analysis - Ensure detailed competitive product analysis Product Roadmap - Define and manage the product road map (Priority, planning) with inputs from countries/GTM/R&D) in order to maximize the value for the Parcel Locker products accross verticals & geographies - Make creative recommendation to expand product base and vision - Define the specifications of the expected product, produce and review product requirements documents - Drive the development of the product and validate the R&D Opex by product. - Ensure products and releases are launched correctly and on schedule.   Business Plan - Define the business plan for each product of the portfolio.   Content - Provide marketing materials to highlight the value prop and focus on key messages. - Provide Go To Market materials and appropriate training of the sales force on product new features   IP Strategy - Define strategy related to IP.   Innovation - Promote innovations and identify those that offer the expected materiality.   Skills, Experience & Education  - Proven track record as a Product Manager  - Agile Methodology and prior experience of iterative development practices - Understanding of or prior exposure to Hardware research & Development - Well honed organisation and prioritisation skills - Experience in product lifecycle management - Background in software development and program management - Familiarity with agile framework - Organizational and leadership abilities - Excellent communication skills - Problem-solving attitude - Project management experience with drive, authority and gravitas - International experience (Europe, US required, Asia a plus) - Ability to work cross-functionally and obtain consensus - Sense of urgency, action and results - Empathy - Able to communicate effectively in both French and English   Location:   Remote / Europe  This is a remote position which can be based anywhere in Europe. Occasional travel and visits to offices will be required.    Quadient offers a wide range of benefits including: - Agile/flexible working with family friendly policies - Generous benefits and pension schemes - Discount vouchers, cycle to work schemes and interest free season ticket loans - Employee assistance programme and regular wellbeing initiatives - Excellent recognition (incentive trips and award schemes)
ID
2020-1682
Location Stratford, London
As the Head of Demand Generation (Field), you’ll be responsible for developing engaging modern marketing campaigns that generate demand across the field sales channel for Quadient’s full portfolio of products for Mailing systems, Business Process Automation, Customer Experience Management, and Parcel Lockers.   The ideal candidate is a passionate B2B modern marketer with successful marketing programmes management experience, a natural and deep appreciation for campaign development and digital marketing, and is able to regularly analyse campaign effectiveness to look for ways to optimise outcomes.   - Manage a team of marketing professionals to deliver marketing campaigns and programmes so as to support field sales in achievement of company revenue targets for MRS, BPA, CXM and PLS solution streams. - Owns campaign strategy across the field channel to fill top of the funnel and nurture leads through the buyer's journey. This role acts as the primary authority on marketing campaigns, campaign performance, connecting marketing with sales and building trust with customers. - Ensure the delivery of integrated inbound and outbound marketing programmes, including vertical programmes, that drive engagement within our target audiences resulting in a high volume of high-quality leads - including webinars, email marketing, telemarketing, events, paid media, etc. - Work closely with the VP of Marketing to assist with the creation and delivery of the UK & IRL Marketing Plan. - Work cross-functionally with Sales, Product Marketing, and regional marketing teams to align marketing campaigns with overall marketing initiatives - Implement digital marketing best practices to drive conversions - Partner closely with telemarketing channel to communicate and deliver programmes that resonate with prospects along the buyers journey - Track and analyse results to show programme effectiveness and continually refine campaigns for optimal ROI - Help manage the campaigns budget and provide closed-loop communication about spending and planned allocations - Build strong relationships across the global marketing team to ensure achievement of business objectives - Stay abreast of competitor and market trends Key Accountabilities   Strategic Marketing - Develop the company's demand generation strategy and channels to drive new business and support the financial/sales goals of product lines. Campaign Planning - Coordinate a calendar of campaigns and other programmes across channels to deliver predictable lead generation and progression through funnel stages toward close. Lead Generation - Coordinate the deliverables across all lead generation programme types, including digital marketing, search engine marketing, event marketing, telemarketing, direct mail marketing, e-mail marketing, etc. Reporting –Analyse and report on marketing metrics and programme effectiveness via weekly, monthly and quarterly reports. Team Leadership - Set objectives for regional team members that reflect the marketing priorities and review progress and achievement.    
ID
2020-1679
Location Stratford, London
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment A of Euronext Paris and belongs to the SBF 120 index. For more information about Quadient, visit quadient.com.     Vision To be the driving force behind the world’s most meaningful customer experiences.   Mission  Together, we focus on delivering solutions that create relevant and personalized interactions.   Values Empowerment, Passion, Inspiration, Community. “Be epic. Together” The Parcel Locker Regional Campaigns Manager devises, organises, coordinates and completes marketing campaigns for Parcel Management solutions in the UK and Ireland business. The Campaign Manager creates campaign activities in a variety of formats and is responsible for being the bridge between the Central Marketing team, the UK Product Marketing Manager and UK Marketing Communications team for the sole purpose of driving prospect and existing Customer demand for Parcel Locker Solutions. The Parcel Locker solutions Campaigns Manager owns the demand generation plan for the Parcel Management Solutions, working in collaboration with the Parcel Locker Solutions Commercial Director and Head of Parcel Locker Solutions product marketing; specifically owning and executing top funnel UK & I campaigns while working on pipeline generation campaigns. The position collaborates across marketing (Both Central Group and UK & I) and Parcel Locker Sales Channels to help execute the Go to Market strategy at regional level. Responsibilities:   - Own the marketing campaigns for the Parcel Locker Solutions (PLS) portfolio. - Work closely with the Head of Parcel Locker product Marketing and the Parcel Locker Commercial Director to execute the go-to-market strategy - specifically related to demand generation campaigns. - Plan, manage, and execute UK and I based campaigns to drive thought leadership, product awareness and top of the funnel demand, inbound lead generation. - Work with the marketing teams and sales channels on planning and supporting local-based marketing campaigns to drive qualified pipeline/opportunities. - Track, measure and report on demand generation campaigns - Coordinate with internal experts, such as designers, content authors, product experts and sales to drive and support all campaign activity. - Work within a budget and report any overspend. - Write, edit and proof-read copy for promotional materials within marketing campaigns - Ensure that the organisation's brand and identity is adhered to in campaigns and in all communication channels. - Maintain regular measurement of the ROI of campaigns. - Share best practices across the Marketing team, regions and corporate marketing.   Requirements: - Bachelor’s degree - 5+ years of marketing communications and/or campaign/program management experience - Experience building global integrated marketing campaigns for a B2B technology company, and strong understanding of the considerations for regional, industry, and audience variances within the campaign plan - Able to conceptualise and develop demand generation programs and then execute them. - Candidate must have outstanding communication skills and be able to work as part of a team both locally and cross-border. - Candidate must have a successful track record of executing programs with team members that are responsible for tasks, but not direct reports or are in different functional teams - High energy self-starter with the ability to learn quickly and work in a growth environment and who can work across functional teams, build credibility and long-term relationships - Individual must be highly detail oriented - Prior experience with technologies including; Salesforce.com and marketing automation solutions such as Eloqua, Marketo, Marketing Cloud or Pardot   Additional Information: - Location(s): This position will be based in Stratford, London, UK; however, UK & I travel will be required - Relocation: Subject to discussion - Visa sponsorship: No - Hiring manager name: Bren Standell, Head of Solutions and Strategic Initiatives  
ID
2020-1676
Location Stratford, London
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters.   Vision To be the driving force behind the world’s most meaningful customer experiences.   Mission  Together, we focus on delivering solutions that create relevant and personalized interactions.   Values Empowerment, Passion, Inspiration, Community. “Be epic. Together”   Position Summary   Reporting to the VP of Marketing this role, will suit a persuasive and collaborative Marketing Manager seeking to further develop their marketing skills and grow professionally, while working in a fun, stimulating and supportive environment. We are looking for a well-rounded marketer with experience using marketing automation tools like Salesforce/Pardot.    Key Accountabilities - Build and execute annual demand generation plans to meet marketing KPIs. - Support the demand generation activities that will include (but not be limited to) online, webinars, content marketing and social media. - Support the development of content and copy for marketing collateral (case studies, brochures, web content, thought leadership) - Support with event logistics for all UK events - Manage the UK budget in Allocadia and submit invoices - Salesforce/Pardot administration for a variety of tasks including manage the lead management queue Knowledge, Skills and Experience   Essential - Fluent English. - Experience in a B2B demand generation focused software organisation. Prior experience of marketing enterprise solutions is a bonus. - Experience in Customer Relationship Management (CRM) systems, marketing automation and tracking tools. - Experience in managing and planning events and exhibitions. - Experience in managing social media campaigns. - Excellent communicator and creative thinker. - Strong track record at end-to-end campaign execution and delivering results. Desirable - Experience with data analysis, proficiency with Excel. - Strong project management skills. - Passion for working closely with sales.
ID
2020-1667